Privacy Policy

At ZAYA Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We collect information that you provide directly to us when you create an account, book a session, or contact us. This may include:

• Personal identifiers (name, email address, phone number, etc.)
• Health information relevant to your wellness consultations
• Payment and transaction details
• Communication records with practitioners and support staff

2. How We Use Your Information

Your data is used to provide and improve our services, including:

• Connecting you with wellness practitioners
• Managing bookings and payments
• Providing personalized wellness recommendations
• Sending relevant updates and newsletter content (with your consent)
• Ensuring platform security and preventing fraud

3. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or alteration. All sensitive information, especially health-related data, is handled with the highest level of confidentiality and stored securely.

4. Sharing of Information

We do not sell your personal information. We only share data with your selected practitioners to facilitate consultations or with trusted service providers who help us operate our platform (e.g., payment processors).

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your data through your account settings or by contacting our support team.

6. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at privacy@zayawellness.com.